Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing and using the website A-WALL Media and services provided by A-WALL Media LLC ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
2. Description of Services
A-WALL Media LLC provides digital agency services including but not limited to:
- Web development and design
- Digital marketing services
- Brand strategy and identity development
- SEO optimization
- Analytics and performance tracking
- Consulting and advisory services
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Use our services only for lawful purposes
- Not interfere with or disrupt our services
- Respect intellectual property rights
- Comply with all applicable laws and regulations
- Not engage in any fraudulent or malicious activities
4. Service Agreements and Project Terms
4.1 Project Proposals
All projects begin with a detailed proposal outlining scope, timeline, deliverables, and costs. Projects commence upon signed agreement and initial payment.
4.2 Payment Terms
- Payment schedules are defined in individual project agreements
- Late payments may incur additional fees
- All prices are in USD unless otherwise specified
- Refunds are subject to the terms outlined in project agreements
4.3 Project Timeline
Timelines are estimates and may be affected by factors including client feedback, content provision, and scope changes. We will communicate any delays promptly.
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content on our website, including text, graphics, logos, and software, is owned by A-WALL Media LLC and protected by copyright and other intellectual property laws.
5.2 Client Work Product
Upon full payment, clients receive ownership rights to the final deliverables as specified in the project agreement. We retain the right to showcase completed work in our portfolio unless otherwise agreed.
5.3 Third-Party Materials
Any third-party materials used in projects (stock photos, fonts, plugins) remain subject to their respective licenses and terms.
6. Privacy and Confidentiality
We respect your privacy and maintain confidentiality of client information. Our privacy practices are detailed in our Privacy Policy. For sensitive projects, separate non-disclosure agreements may be executed.
7. Limitation of Liability
To the maximum extent permitted by law, A-WALL Media LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.
Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
8. Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
- Our services will meet your specific requirements
- Our services will be uninterrupted or error-free
- The results obtained from our services will be accurate or reliable
- Any errors in our services will be corrected
9. Indemnification
You agree to indemnify and hold harmless A-WALL Media LLC from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
10. Termination
Either party may terminate a service agreement with written notice as specified in the project agreement. Upon termination:
- You remain liable for all charges incurred up to the termination date
- We will provide work completed to the termination date
- Confidentiality obligations continue beyond termination
11. Force Majeure
Neither party shall be liable for any failure to perform due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or technical failures.
12. Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through:
- Good faith negotiation between the parties
- Mediation if negotiation fails
- Binding arbitration in California if mediation is unsuccessful
13. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal actions must be brought in the courts of California.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of our services after changes constitutes acceptance of the new Terms.
16. Contact Information
If you have questions about these Terms of Service, please contact us:
17. Entire Agreement
These Terms, together with our Privacy Policy and any signed project agreements, constitute the entire agreement between you and A-WALL Media LLC regarding the use of our services.